Customer Success Partner

Who we are?

CADVision Systems, your trusted SOLIDWORKS and SolidCAM authorized partner in Malaysia and Singapore, dedicated to enhancing design capabilities and providing exceptional software support.

OUR PURPOSE To empower local engineers and companies to meet engineering challenges through advanced technology and expertise.

Our mission is to equip and support local engineers and companies in overcoming engineering challenges through the utilization of advanced technology and expert knowledge. We strive to empower them to achieve excellence and success in their endeavors.

OUR VISION To be recognized by customers and industries as one of the leading 3D Engineering Solutions Provider in ASEAN.

Our goal is to establish ourselves as a prominent 3D Engineering Solutions Provider in ASEAN, earning recognition and trust from customers and industries alike. We strive to deliver exceptional services and solutions that meet the evolving needs of our clients in the region.

You will play an important role, such as:

📞 Prospecting new leads through cold calls, emails, social media, and other channels

✅ Qualifying leads by understanding their needs, budget, and decision-making process

🔍 Researching prospects to identify pain points, industry challenges, and buying signals

💬 Engaging potential clients via phone, email, and virtual meetings

🧰 Using CRM and sales tools to track and nurture leads

📧 Following up regularly to maintain consistent communication with prospects

📚 Understanding product offerings to provide accurate and compelling information

🗣️ Presenting solutions clearly and confidently to answer client queries

🤝 Negotiating and closing deals with professionalism and integrity

🚫 Handling objections and overcoming challenges to drive sales success

Who are we looking for this role:

  • Fresh graduates are encouraged to apply!
  • Proficient in English, with strong communication and interpersonal skills.
  • Proactive, outgoing, and confident in building rapport with clients.
  • Able to deliver impactful presentations and maintain customer engagement.
What can you learn from us:
  • Top-Notch B2B Sales Experience
  • Professional Sales and Negotiation Skills
  • Effective Presentation and Pitching Skills
  • Real-world Problem-Solving and Client Engagement Techniques
  • Confidence in high-level Business Communication
Other Benefits such as:
  • Comprehensive Medical Coverage
  • Optical and Dental Claims
  • Sports Equipment Claim
  • Attractive Commission Scheme
  • Work-Life Balance Culture
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...