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Workers Compensation Consultant - Level 2

May 2, 2026

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top CompaniesCertified as a Great Place to Work®Fortune Best Workplaces in Financial Services & InsuranceWorkers Compensation Consultant - Level 2<h2>We’re hiring Workers’ Compensation Consultants! If you have experience handling Workers Compensation claims across Canadian jurisdictions—or background in absence management, leave administration, STD/LTD adjudication—we’d love to have you on our team.</h2><h2></h2><h2>Ideal candidates will bring:</h2><ul><li><h2>Paralegal expertise for handling claims, appeals, and compliance matters</h2></li><li><h2>Strong knowledge of workers’ compensation legislation and health & safety standards</h2></li><li><h2>Proven ability to manage complex claims processes and collaborate with stakeholders</h2></li><li><h2>Experience in HR leave programs, disability case management, and policy interpretation</h2></li></ul><h2></h2><h2>If you are passionate about supporting colleagues through challenging times and ensuring compliance, we want to hear from you!</h2>PRIMARY PURPOSE: To analyze mid- and higher-level workers compensation claims to determine benefits due; to ensure ongoing adjudication of claims within company standards and industry best practices; and to identify subrogation of claims and negotiate settlements.ESSENTIAL FUNCTIONS and RESPONSIBILITIES<ul><li>Manages workers compensation claims determining compensability and benefits due on long term indemnity claims, monitors reserve accuracy, and files necessary documentation with state agency.</li><li>Develops and manages workers compensation claims' action plans to resolution, coordinates return-to-work efforts and approves claim payments.</li><li>Approves and processes assigned claims, determines benefits due, and manages action plan pursuant to the claim or client contract.</li><li>Manages subrogation of claims and negotiates settlements.</li><li>Communicates claim action with claimant and client.</li><li>Ensures claim files are properly documented and claims coding is correct.</li><li>May process complex lifetime medical and/or defined period medical claims which include state and physician filings and decisions on appropriate treatments recommended by utilization review.</li><li>Maintains professional client relationships.</li></ul>ADDITIONAL FUNCTIONS AND RESPONSIBILITIES<ul><li>Performs other duties as assigned.</li><li>Supports the organization's quality program(s).</li><li>Travel as required.</li></ul>QUALIFICATIONSEducation & Licensing<ul><li>Bachelor's degree from an accredited college or university preferred.</li></ul>Experience<ul><li>Four (4) years of claims management experience or equivalent combination of education and experience required.</li></ul>Skills & Knowledge<ul><li>Working knowledge of regulations, offsets and deductions, disability duration, medical management practices and Social Security and Medicare application procedure as applicable to line of business</li><li>Excellent oral and written communication, including presentation skills</li><li>PC literate, including Microsoft Office products</li><li>Analytical and interpretive skills</li><li>Strong organizational skills</li><li>Good interpersonal skills</li><li>Excellent negotiation skills</li><li>Ability to work in a team environment</li><li>Ability to meet or exceed Service Expectations</li></ul>Job type: This posting is to create a candidate pool for future opportunities Compensation Information: Salary Range: $55,000 - $70,000 CAD annuallyCompensation is determined based on experience, qualifications, and internal equity. Sedgwick is committed to transparent and equitable pay practices.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review.We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.Sedgwick is an Equal Opportunity EmployerSedgwick is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...