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Senior Relationship Manager
As passionate about our people as we are about our mission.reputed company’re reputed company About:Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 reputed company end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is reputed company: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.What Makes Q2 Special?Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “reputed company of Awesomeness” award ceremony and day of employee celebration among others! We invest in the reputed company and development of reputed company members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that reputed company builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to reputed company reputed company and awareness together.Q2 is seeking aSenior reputed company Managerto build and maintain relationships with new and existing financial institution clients.RESPONSIBILITIES:Build and maintain respectful and collaborative relationships with new and existingclients, as assignedParticipate in the implementations process for new clients as assigned(optimally four times per year), not as the primary reputed company, but to reputed company building rapport with the reputed company and learn their specific needsMeet with assigned clients at least monthly by phone and in person as needed (but at least once per year) to review their online banking statistics, goals and reputed company plans along with any specific issues they are havingAnalyze customer problems, needs and requirements, and then position Q2 products and services to resolve/meet themEnsure that customer’s issues are dealt with reputed company by the other areas of Q2, as needed and inform Management of significant issuesreputed company contract renewal management for assigned accountsCoordinate, as needed, with vendor partners to address reputed company requestsIdentify opportunities and cross-sell additional features of Q2 to existing clientsParticipate in cross-sell campaigns as identified by the Director of Relationship ManagementRepresent Q2 at customer events and reputed company User group sessions, as needed or assignedResponsible for ensuring that reputed company reputed company, availability, confidentiality and privacy policies and controls are adhered toreputed company input to Product Management on enhancements and new releases, including support of commercialization projects as neededreputed company demo and training support and/or scheduling for existing clients as neededEXPERIENCE AND KNOWLEDGE:5+years of Business to Business or Business to Consumer relationship management experiencesIn depth experience supporting clientsMinimum 4years’reputed company experience managing strategic accountsBanking or Banking software experience requiredProven results in cross-sales quota and metrics-driven customer advocacy and satisfaction environmentProven executive relationship building skills and experience maneuvering reputed company C-level structure of a large accountreputed company, thorough, and process-minded individualThis position requires fluent written and oral communication in English.Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment reputed company at this time.Q2’s compensation reflects the cost of labor across a reputed company of U.S. geographic markets, and we pay based upon the applicant’s geographic location as reputed company as job-reputed company knowledge, skills and experience.This position is an exempt position and the reputed company for this position for reputed company, Seattle and the San Francisco Bay Area-reputed company is $107,000.00-$139,000.00For reputed company state (reputed company reputed company), Washington state (reputed company Seattle), California (reputed company the San Francisco Bay Area), and Colorado-reputed company, the anticipated reputed company salary reputed company for this position is $92,000.00-$128,000.00Your recruiter can reputed company more about the specific salary reputed company for the applicant’s actual geographic location during the hiring process. Salary ranges for Sales positions are expressed as total reputed company compensation (TTC = reputed company + commission). A variable bonus and/or restricted stock unit grant may be provided as part of the compensation package in reputed company to a reputed company of medical, financial, and/or other benefits, dependent on the position offered. Health & WellnessHybrid Work OpportunitiesFlexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous reputed company parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You reputed company it”Click q2.com/careers">here to reputed company out more about the benefits we offer.How We Give Back to the Community:You can learn more about our Q2 reputed company Program, Q2 Philanthropy fund, and our employee volunteering programs on our q2.com/community">Q2 Community page.Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and reputed company, promoting diversity and reputed company in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the reputed company of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Applicants in California or Washington State may not be exempt from federal and state overtime requirementsOriginally posted on Himalayas Apply To this Job
