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Senior Manager, Programme Management Office
About the position
The Coca-Cola Company, Commercial Product Supply (CPS) is seeking an experienced Programme Management Office (PMO) Lead to drive the delivery of our Future of Work (FoW) programme. This is a critical strategic initiative that will transform how we organise, plan, develop capabilities, and optimise performance across our global manufacturing network of 19 plants spanning 17 countries and 3,700 employees. The PMO Lead will be the central pillar of program execution, responsible for ensuring strategic alignment, effective governance, progress visibility, and delivery excellence across five integrated workstreams. This role acts as the key connector between workstream leaders, senior leadership, and regional teams — serving as the primary point of reference for program management, coordination, and accountability. This is a pivotal role in driving transformation and sustainable high-performance culture across CPS. The PMO Lead will have direct visibility with senior leadership, influence over programme direction, and the opportunity to build a high-performing programme team. The role offers significant scope to establish best-in-class programme management practices and contribute to the strategic evolution of how The Coca-Cola Company manages global manufacturing operations. The Coca-Cola Company is committed to creating an inclusive workplace. We welcome applications from all qualified candidates and provide reasonable accommodations to support your candidacy.
Responsibilities
- Design, implement, and maintain the program governance structure, including decision-making frameworks, escalation protocols, responsibility matrices (RACI), and decision logs, ensuring that agreements and commitments are documented and traceable
- Plan, prepare, and facilitate Executive Steering Committee meetings and workstream leader sessions, including agenda preparation, presentation materials, meeting minutes, and follow-up on resulting commitments
- Ensure compliance with Coca-Cola enterprise portfolio management standards and CPS transformation governance
- Develop and maintain comprehensive programme plan with integrated timelines, dependencies, and critical path visibility
- Track progress across the five workstreams (High-Performance Culture, Organizational Design, Greenfield & Brownfield Development, Strategic Workforce Planning, and Capabilities), consolidating progress KPIs, completed milestones, and pending deliverables into weekly operational reports and monthly executive reports for senior leadership
- Identify, record, and actively manage program risks, dependencies, and blockers through a formal risk log, developing mitigation plans with workstream leaders and escalating to senior leadership in a timely manner when required.
- Manage scope, schedule, and budget; communicate variance and re-planning needs to stakeholders
- Work in close partnership with each workstream leader to clarify objectives, break down activities, define measurable milestones, and ensure that workstream plans are aligned with the overall strategic goals of the FoW program
- Identify cross-stream dependencies and coordinate handoffs
- Support workstream leads with templates, tools, and best practice guidance
- Control the FoW programme budget, including tracking spend, forecasting, and variance analysis
- Work with finance and workstream leads to manage allocations and approve expenditures
- Provide transparent budget reporting to senior leadership and identify cost optimisation opportunities
- Create clear, compelling status reports and dashboards for executive leadership (LT, XLT, Senior Director, P&C, CPS)
- Develop and deliver communication plans for key milestones and deliverables
- Maintain stakeholder alignment across regions (APAC, Americas, EMEA)
- Coordinate and oversee the performance of external consultants, vendors, and contractors engaged in the program, ensuring their deliverables meet agreed quality standards, timelines, and budget.
- Manage contracts, purchase orders, and procurement processes related to the program in coordination with the CPS leaders.
- Define and monitor FoW program success indicators (KPIs) at the global and workstream level, establishing baselines, targets, and periodic evaluation mechanisms to measure the real impact of implemented initiatives.
- Foster a culture of continuous learning within the program team, documenting lessons learned, best practices, and methodological adjustments that strengthen execution capability throughout the program lifecycle.
- Maintain programme artefacts (roadmap, frameworks, guiding principles, vision statements) and keep them current
- Support the execution of organizational change management activities, including impact assessments, adoption strategies, engagement plans, and coordination with the People & Culture team to ensure the effectiveness of interventions
- Leverage reliable data (Workday analytics, productivity metrics, adoption indicators) to inform program decisions, identify trends, evaluate the impact of implemented initiatives, and adjust the plan as needed
Requirements
- 8+ years of programme or project management experience, with at least 3 years in a formal PMO or programme leadership role
- Proven experience managing large, complex programmes (ideally in manufacturing, FMCG, or global supply chain contexts)
- Strong proficiency in programme management tools and methodologies (e.g., Prince2, PgMP, SAFe, or equivalent enterprise programme frameworks)
- Experience developing and maintaining governance structures, dashboards, and executive reporting
- Demonstrated ability to manage multiple workstreams with competing priorities and dependencies
- Budget ownership and financial management experience; familiarity with spend tracking, forecasting, and variance reporting
- Excellent written and verbal communication skills; ability to present complex information clearly to senior leaders
- Knowledge of people, organizational culture, organizational and workforce transformation initiatives is highly valued, given the People & Culture nature of the FoW program.
- Advanced proficiency in English (spoken and written) is an essential requirement, as the program operates across multiple regions and global stakeholder communications are conducted in English.
- All applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Nice-to-haves
- Collaborative mindset; ability to work effectively with diverse teams across geographies and functions
- Detail-oriented with strong organisational and time-management skills
- Comfort with ambiguity and agility in a dynamic strategic programme environment
- Proactive problem-solver who anticipates challenges and offers solutions
- Data-driven decision-maker; comfort with analytics and metrics
- Experience with Workday, Adaptive Planning, or other enterprise systems is beneficial
Benefits
- A full range of medical, financial, and/or other benefits, dependent on the position, is offered.