Senior Cold Outbound Specialist

<p style="line-height:1.38;text-align:justify;"><span style="font-size:14px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">About the role:</span></span></span></span></span></span></span></p><p style="line-height:1.38;text-align:justify;margin-top:16px;margin-bottom:16px;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">We are looking for a Senior Cold Outbound Specialist to join our Influencer Marketing Department. This role is essential to the technical management and execution of massive cold outreach campaigns (10,000–20,000+ emails per day). We're looking for someone deeply experienced in cold email operations, deliverability, and infrastructure who can ensure our emails hit the inbox, not the spam folder</span></span></span></span></span></span></p><p style="line-height:1.38;text-align:justify;"><span style="font-size:14px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">About us:</span></span></span></span></span></span></span></p><p><span style="font-size:14px;">BM Digital is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:</span></p><ul><li><span style="font-size:14px;">A creator marketplace managing over 80,000 influencer partnerships monthly</span></li><li><span style="font-size:14px;">An AI-powered platform to streamline discovery, outreach, and whitelisting</span></li><li><span style="font-size:14px;">Proven playbooks in influencer marketing, paid media, performance creative, and CRO</span></li></ul><p><span style="font-size:14px;">We’re trusted by 100+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 70+ growth operators, analysts, and creatives manages over $200M in annual media spend and drives meaningful bottom-line impact for our partners.</span></p><p><span style="font-size:14px;">BM Digital is not just an agency. We’re a scalable growth platform with a strong performance guarantee, a track record of results, and a culture built for A-players.</span></p><p style="line-height:1.38;text-align:justify;"><span style="font-size:14px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Responsibilities:</span></span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Monitor and optimize email deliverability (open/click/reply rates)</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Warm up and manage multiple domains, inboxes, and sending infrastructure</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Identify and troubleshoot deliverability issues (e.g., spam flags, blacklists)</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Work across email platforms such as Smartlead, Quickmail, Instantly, HubSpot, Klaviyo, Salesforce, etc.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Evaluate and integrate AI or automation tools to enhance outreach efficiency</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Support internal teams with campaign diagnostics and performance reporting</span></span></span></span></span></span></li></ul><p style="line-height:1.38;text-align:justify;"><span style="font-size:14px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Ideal candidate profile</span></span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">3+ years of experience in email marketing, ideally focused on cold outbound</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Proven track record managing massive-scale email campaigns (10k–20k/day)</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Advanced knowledge of email infrastructure, domain warming, and DNS config</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Skilled in technical troubleshooting, analytics, and optimizing email metrics</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Experience working with a wide range of email platforms such as Smartlead, Quickmail, Instantly, HubSpot, Klaviyo, Salesforce, etc.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Familiarity with inbox rotation, subdomains, and reply routing systems</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Strong understanding of AI-driven tools and automation workflows used to improve outreach efficiency, personalization, and deliverability at scale</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Self-motivated, detail-oriented, and comfortable operating independently</span></span></span></span></span></span></li></ul><p style="line-height:1.38;text-align:justify;"><span style="font-size:14px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Compensation:</span></span></span></span></span></span></span></p><p style="line-height:1.38;text-align:justify;"><span style="font-size:14px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="background-color:#ffffff;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">The compensation range is $1,000-$1,300 USD a month.</span></span></span></span></span></span></span></span></p><p style="line-height:1.38;text-align:justify;"><span style="font-size:14px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="background-color:#ffffff;"><span style="font-weight:400;"><span style="font-style:italic;"><span style="text-decoration:none;">This role is a contracted role, candidates should be prepared to operate as self-employed contractors. </span></span></span></span></span></span></span></span></p><p style="line-height:1.38;text-align:justify;"><span style="font-size:14px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Location:</span></span></span></span></span></span></span></p><p style="line-height:1.38;text-align:justify;"><span style="font-size:14px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:'DM Sans', sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">All of our team is working completely remotely. Yes, that’s right! Work remotely from wherever you want! We’ll make sure your working experience is as comfortable as possible!</span></span></span></span></span></span></span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...