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Scrum Master, Infrastructure Delivery

July 21, 2026

About the position

Take-Two Interactive Software, Inc. is seeking a versatile individual who can operate as a Scrum Master, Technical Project Manager, or Delivery Manager, adapting to the needs of the team and the work. This role requires a practical understanding of agile delivery, recognizing that infrastructure work may not always fit a strict software sprint model. The ideal candidate will help teams improve flow, predictability, and accountability while navigating operational demands, unplanned work, cross-team dependencies, and urgent business needs. Key responsibilities include clear communication, organizing complex technical work, securing commitments, managing risks, identifying critical paths, spotting edge cases, and keeping stakeholders aligned. The focus is on enhancing team effectiveness, creating visibility, and guiding infrastructure leaders and engineers through ambiguity.

Responsibilities

Proactively solve problems by working with infrastructure teams to keep work moving, remove blockers, escalate impediments, and achieve optimal business outcomes.
Facilitate agile ceremonies such as sprint planning, daily standups, backlog refinement, retrospectives, dependency reviews, and Kanban flow discussions.
Lead delivery by helping teams plan, sequence, and deliver committed work while maintaining visibility into operational demand and unplanned work.
Simplify processes, protect engineering time, and utilize reporting, meetings, and documentation effectively to aid decision-making.
Communicate complex infrastructure delivery status clearly to technical teams, business partners, and senior leaders using data, dates, risks, dependencies, and facts.
Adapt between Scrum Master, Technical Project Manager, and Delivery Manager roles as required by the work.
Improve team flow and continuous improvement by supporting backlog hygiene, intake routines, working agreements, definitions of ready and done, and lightweight metrics.
Leverage technical credibility to understand infrastructure domains (networking, cloud, hosting, etc.), ask pertinent questions, and recognize risks.
Act as a self-starter, moving forward in ambiguous environments, identifying next steps, bringing people together, and creating structure for team progress.
Foster an open and collaborative environment, building trust with various stakeholders, sharing information, and supporting accountability without taking ownership away from the team.

Requirements

At least 3 years of experience in agile delivery, Scrum Master, Technical Project Manager, Delivery Manager, Project Manager, or similar roles within IT or enterprise technology environments.
Experience supporting infrastructure, platform, operations, cloud, networking, security, endpoint, service management, or enterprise technology teams.
Strong working knowledge of Scrum, Kanban, Lean, agile planning, backlog management, dependency management, retrospectives, team metrics, and continuous improvement practices.
Demonstrated ability to support teams with intake, prioritization, work sequencing, risk management, capacity conversations, unplanned work visibility, and delivery health reporting.
Ability to distinguish between owning the delivery process and owning the technical work.
Practical experience with Jira, Confluence, and project or portfolio management tools.
Strong facilitation skills with the ability to guide conversations, surface risks, resolve ambiguity, and help technical teams and stakeholders align on priorities and next steps.
Excellent communication skills, including the ability to produce clear written updates, executive summaries, schedules, RAID logs, decision records, and delivery documentation.
Comfortable working in a fast-paced environment where priorities can shift, new work can emerge, and teams need help balancing committed delivery with operational support.
Experience with change management, implementation readiness, deployment coordination, operational handoffs, and stakeholder communications in complex technical environments.

Nice-to-haves

Bachelor's degree in Information Systems, Business, Computer Science, Engineering, or a related field is preferred.
Experience improving team boards, workflows, reporting, and intake practices is strongly preferred.
CSM, PSM, SAFe Scrum Master, PMI-ACP, PMP, or similar certification is a plus.

Benefits

Medical (HSA & FSA)
Dental
Vision
401(k) with company match
Employee stock purchase plan
Commuter benefits
In-house wellness program
Broad learning & development opportunities
Charitable giving platform with company match
Fitness allowance
Employee discount programs
Free games & events
Stocked pantries
Basic life insurance coverage
14 paid holidays per calendar year
Paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program
Up to 10 paid sick days per calendar year
Paid parental and compassionate leave
Wellbeing programs for mental health and other wellness support
Family planning support through Maven

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...