Salesforce Implementation Consultant - Chicago

We are looking for a Salesforce Implementation Consultant

In this role, you should be an excellent communicator who is able to translate complex requirements into functional architecture. We’d also like you to have hands-on experience in Salesforce Implementation and be able to manage complex programs.

Responsibilities

  • Provide a deep understanding and knowledge in Salesforce and their capabilities throughout the implementation
  • Provide technical guidance as applicable across the Salesforce Implementation program and be open to provide hands-on support as needed
  • Working closely with business stakeholders, lead engineers, product managers and analysts to design solutions through the full life cycle, from conception to market
  • Develop the solution design documents for Sales, Service and Community Cloud Solutions
  • Assist in developing the approach to integrating with Marketing Cloud
  • Determine the best approach to triggering and executing Marketing Communications from Service Cloud, and Community Cloud
  • Lead grooming workshops with business and technical resources
  • Conduct and lead design walkthroughs
  • Describe how to utilize Salesforce best practices to implement the requirements primarily through configuration and minimal custom development
  • Provide guidance on application and integration development best practices, functional and technical solution architecture design, environment management, testing, and Force.com Platform education
  • Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution

Requirements

  • 5+ years hands-on experience with SFDC solutions, especially Sales, Service, Community and Marketing Clouds and Lightning experience
  • 5+ years of architecture and design of complex applications, including Enterprise Applications
  • Deep understanding of SFDC architecture and concepts, including staying up-to-date on latest new functionality
  • Experienced in architecting and implementing a large scale complex SFDC project
  • Demonstrate deep knowledge of SDLC best practices for SDFC solution development
  • Ability to define implementation scope and provide estimates on effort required to build the solution
  • Has delivered Architecture documents on solution technical design, application design, Integration, non-functional requirements, deployment approach

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