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Sales and Customer Accounts Senior Manager

May 18, 2026

Division Information The Home & Garden business unit of Spectrum Brands is based in St. Louis, Missouri with distribution, manufacturing and sales offices throughout the US and globe. We are a leading supplier of consumer products nationally for the home, lawn and garden, insect and weed control markets.

We deliver groundbreaking products of exceptional value and top-notch quality to consumers with our well-recognized brands including Spectracide®, Hot Shot®, Cutter®, Repel®, Black Flag®, Garden Safe®, EcoLogic® and Liquid Fence®.

*Job Summary**

The

*Sales and Customer Accounts Senior Manager**

is a key leadership role accountable for managing a complex and diverse sales team spanning multiple channels, customers, and/or regions. This leader is responsible for the successful execution of day-to-day operations, ongoing customer management activities, and contributes to long-term strategic planning and execution. Operating with a high degree of autonomy, this role requires strong people leadership, strategic insight, and operational rigor --- including accountability for performance and budget in service to the GHC Annual Operating Plan (AOP).

*Primary Duties & Responsibilities
*Leadership (40%)
Provide direction, support, and development for a team of sales professionals, including 2+ salaried direct reports.
Lead the execution of sales strategies across departments or regions, ensuring alignment with evolving CPG market dynamics.
Offer strategic guidance on key areas such as policy, pricing, customer engagement, trade management, and channel strategy—leveraging expertise to influence decision-making and support the achievement of the Annual Operating Plan (AOP).
Partner with cross-functional teams (e.g., Marketing, Finance, Supply Chain) to meet commercial goals and deliver on customer expectations for sales performance, service, and execution.
Oversee team performance, provide coaching and development, and make critical talent decisions, including hiring, development, and termination, as necessary.
Drive business outcomes through both individual contributors and subordinate leaders (e.g., managers or supervisors), where applicable.
*Sales & Customer Leadership (20%)
Drive strategic planning and execution for assigned accounts to achieve sales, profit, and market share growth objectives.
Manage direct relationships with a wide range of customer stakeholders, including merchants, replenishment teams, and planners.
Develop and execute customer-specific Annual Operating Plans (AOP), including sales forecasts, promotional calendars, and trade spend strategies in partnership with the customer team.
Serve as a strategic advisor to internal teams by providing insights and guidance on account plans and growth opportunities.
Lead cross-functional collaboration with Demand Planning, Marketing, and Supply Chain to ensure seamless execution that meets both internal goals and customer expectations.
Coach and mentor managers and team members to build capability and improve performance.
Leverage sales, POS, and category data (e.g., Nielsen) to uncover competitive advantages and proactively manage business risks.
*Promotions & Merchandising (25%)
Develop and execute account-specific promotional plans that align with both brand objectives and retailer strategies.
Utilize data-driven insights to enhance merchandising effectiveness, in-store display execution, and seasonal program performance.
Assess the return on investment (ROI) of promotional activities and recommend optimizations based on performance results and competitive landscape analysis.
Work with Sales and Finance teams to drive trade effectiveness and efficiencies where possible.
*Pricing & Profitability (15%)**
Oversee account-level P&L management, ensuring trade spend drives profitable volume growth.
Develop and recommend pricing strategies and programs that align with both customer objectives and internal financial targets.

Education and Experience Profile

Role not eligible for sponsorship.
Bachelor's degree in business, Marketing, Sales, or a related field (MBA preferred).
10+ years of progressive experience in sales or commercial roles, preferably in the Consumer Goods or FMCG industry.
Proven ability to lead high-performing teams and manage through direct and indirect reports.
Strong financial acumen and demonstrated ability to operate within and influence a commercial trade budget.
Deep understanding of consumer goods sales cycles, customer relationship management, and market dynamics.
Experience working cross-functionally with Marketing, Finance, and Supply Chain teams.
E

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...