[Remote] Account/Project Manager at Klaviyo agency

Note: The job is a remote job and is open to candidates in USA. Fuel Made is a Shopify and Klaviyo-focused ecommerce agency, seeking a Klaviyo-experienced account manager for a six-month contract. The role involves supporting active client projects and ensuring high-quality delivery and an excellent client experience during the busy season.

Responsibilities

  • Serving as the primary point of contact for a portfolio of clients, owning the communication cadence and overall client experience
  • Owning account status updates, project flow, and follow-through
  • Keeping Asana clear, current, and useful
  • Coordinating priorities and deliverables across strategy, design, development, and Klaviyo work
  • Surfacing risks, deadlines, dependencies, and tradeoffs early
  • Protecting team capacity and client trust during a busy season

Skills

  • 2+ years account or project management experience in an agency working with Klaviyo
  • Strong client-facing communication, follow-through, and project ownership — you're confident leading client calls and being the primary point of contact for the engagement
  • Organized, detail-oriented, calm, and resourceful in fast-moving work
  • Comfort coordinating strategists, copywriters, designers, developers, and clients
  • Practical judgment around scope, timelines, priorities, and client experience

Benefits

  • Remote work
  • Potential for engagement extension or evolution into a longer-term role
  • Work with a skilled, friendly, upbeat team
  • Treat contractors as true partners with clear scope, real ownership, respectful communication

Company Overview

  • Fuel made helps e-commerce companies by providing services like a custom design, email marketing to grow on Shopify. It was founded in 2000, and is headquartered in Colbert, Washington, USA, with a workforce of 11-50 employees. Its website is

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