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QA Analyst I

May 2, 2026

<p>QA Analyst I</p> <p>Job Description</p> <h1>Opportunity Summary</h1> <p><strong>We are looking for an enthusiastic and dynamic individual with an overall experience of 1 – 4 years to join Upland India as a QA Analyst I for our Upland Connectors product. The individual will work as a QA analyst primarily in manual testing.</strong></p> <h2>What would you do?</h2> <ul> <li>Test new features and bug fixes of the product before release</li> <li>Create and execute test cases and execute functional, application, security, accessibility andregression tests</li> <li>Record, analyze and report on test results and complex issues</li> <li>Interact with QA, Product Owners andDevelopment team members to understand the testing requirements</li> <li>Participate in team meetings, which include, but are not limited to Sprint planning, grooming, daily stand up, etc.</li> </ul> <h2>What are we looking for?</h2> <h3>Technical Skills</h3> <p>The following skills are needed for this role.</p> <table> <tbody> <tr> <td> <p><strong>Experience</strong></p> </td> <td> <p>· 1-4 years experience in Quality Assurance</p> <p>· Bachelor’s Degree in relevant discipline or equivalent experience</p> </td> </tr> <tr> <td> <p><strong>Primary Skills (2-3 mandatory skills)</strong></p> </td> <td> <p>· 1-4 years of testing web based applications</p> <p>· 1-4 years writing/executing manual test cases</p> <p>· Practical Agile and Scrum experience</p> <p>· Experience in CRM Integration testing (e.g. Salesforce, MS Dynamics, etc.)</p> <p>· Experience in Security Testing (Access Control Permissions, Advanced Security Modules)</p> </td> </tr> <tr> <td> <p><strong>Secondary Skills (nice to have)</strong></p> </td> <td> <p>· Experience working with AI technologies</p> <p>· Basic database knowledge (SQL)</p> <p>· Container testing experience</p> </td> </tr> <tr> <td> <p><strong>Soft Skills</strong></p> </td> <td> <p>· Clear and effective communication both verbally and written</p> <p>· Ability to work in a team environment with a diverse range of people</p> <p>· Passionate about delivering an amazing customer experience</p> <p>· Possesses a good work ethic; a self-starter with a desire to grow</p> </td> </tr> <tr> <td> <p><strong>Growth Skills</strong></p> </td> <td> <p>· Always looking for better ways to get the job done</p> </td> </tr> </tbody> </table> <h3> </h3> <h3> </h3> <h3> </h3> <h3>Qualification</h3> <p><span>Upland Software is looking to recruit a self-starting, creative and innovative QA analyst into our Connectors team. A career with Upland Software offers the chance to work with an exciting, company on the leading edge of software solution development in our industry. Our team shares an intense belief in creativity, innovation, and the entrepreneurial spirit. </span><span> </span></p> <p><em>This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. <strong>Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance</strong>. You can find out more about this during your interview conversation.</em></p> <p><em>Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected status.</em></p> <h1>About BA Insight</h1> <p>Upland BA Insight provides an AI search platform enabling organizations to deploy search solutions both internally and for their extranet / internet needs. Our technology stack provides an end-to-end solution for all search needs: from indexing any content source and enhancing ingested content quality to an enhanced search user experience framework, leveraging AI and NLP to provide the best answer possible to end-users.</p> <p>Our technology is deployed within many organizations worldwide, ranging from hundreds of users to hundreds of thousands of users, processing hundreds of millions of documents.</p> <p> </p> <p>You will join the core development team and be given the opportunity to work on all aspects of our technology stack. From building high performance connectors enabling ingestion of terabytes of data to integrating AI, large language models like ChatGPT and ML into our processing flow to understand content and queries and offer the right answer at the right time.</p> <p>If you are interested in search and information retrieval or love the challenge of highly scalable, highly performing software, you have a place in our team.</p> <p> </p> <h1>About Upland</h1> <p><strong>Upland Software</strong> (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. <strong>Upland India</strong> is a fully owned subsidiary of Upland Software and headquartered in Bangalore. <strong>We are a remote-first company. Interviews and on-boarding are conducted virtually.</strong></p> <p><strong>#LI Remote</strong></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...