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Program Delivery Coordinator

May 2, 2026

Salary : $2,562.61 to $3,361.54/bi‑weekly ($66,884 - $87,736/year)

The Learning and Engagement (L&E) Branch in the PSC designs and delivers training and recognition programs for the Alberta Public Service (APS) to help the workforce achieve its goals.

Role Responsibilities

As a Program Delivery Coordinator, you’ll support APS‑wide learning and recognition programs that help public servants build the skills and confidence they need to deliver on government priorities. You’ll work closely with program managers and team members to coordinate logistics, maintain materials, and ensure program participants have a positive experience.

Coordinate logistics: schedule sessions, manage registration, and ensure all the moving parts are in place for successful delivery.
Support participants and clients: respond to inquiries, gather feedback, and ensure accurate communication of program details.
Maintain program materials: prepare, update, and organize content using templates and process documents.
Track and organize: use tracking tools to monitor tasks, maintain records, and flag issues or delays.
Collaborate with purpose: work with internal teams and stakeholders to support program delivery and continuous improvement.
Contribute to improvements: identify ideas for process enhancements and share suggestions with your manager.

To be successful in this role, you need to:

Be detail‑driven and organized: you manage timelines independently, track tasks, and keep things on schedule.
Communicate with clarity: you write and speak clearly, professionally, and appropriately for your audience.
Stay proactive and adaptable: you anticipate needs, solve problems early, and adjust to changing priorities.
Work well with others: you bring a service mindset to every interaction and contribute positively to team culture.
Use tools effectively: you’re comfortable with 1GX and open to learning new systems and platforms.

Competencies

Systems Thinking : Considers inter‑relationships and emerging trends to attain goals.
Drive for Results : Actively sets goals and remains open to advice on reaching them.
Creative Problem Solving : Is open to new ideas and breaks problems down to identify solutions.

Qualifications

Minimum Recruitment Standard : University graduation in Public Administration, Business Administration, Human Resources Management, Public Policy or a related field.

Equivalency : Related education or experience is considered on the basis of:

1 year of education for 1 year of experience; or
1 year of experience for 1 year of education.

Other requirements (must haves) :

Familiarity with APS department structures and organizational policies.
Knowledge of APS corporate systems (e.g., 1GX).

Assets (nice to haves) :

Experience providing corporate services within the APS or another large public sector organization.
Experience drafting correspondence and written briefings for APS leadership.

Location and Hours of Work

Downtown Edmonton, with on‑site attendance required.
Monday to Friday, 8:15 am to 4:30 pm. Hours of work are 7.25 hours per day / 36.25 hours per week. Modified work hours may be available on a case‑by‑case basis, subject to government policy and operational viability.

Benefits

Positive workplace culture and work‑life balance.
Leadership and mentorship programs.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...