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Platform Quality Assurance Specialist

April 30, 2026

Platform Quality Assurance Specialist We are seeking a talented and detail-oriented Quality Assurance Specialist to join our QA team as an embedded member of our Platform engineering team. You will work alongside our QA, Development, Product Development, and Support teams to ensure that our platform-level services and infrastructure meet the highest standards for quality before release to customers. These services underpin all our software applications. You will help create test plans, coordinate testing of new platform features and services, and serve as the dedicated QA presence within the Platform team. A successful Platform QA Specialist will have a strong understanding of writing and reviewing user stories and feature requests to appropriately verify and create future test scenarios for regression and automated testing. Candidates should show excellent interpersonal skills for communication across teams made up of both technical and non-technical individuals. You should be detail-oriented, have strong time management skills, and be a hands-on and motivated learner who enjoys keeping up to date with the latest testing strategies. In this role, you will not focus on a single suite of applications. Instead, you'll be embedded with the Platform team, testing and supporting the platform that powers all our applications. You'll stay connected to the broader QA organization while bringing dedicated quality focus to the Platform team's initiatives. Prior experience in manual or automated testing or completion of a related quality assurance certification (CSTE, CAST, CTFL, etc.) is preferred but is not required for this position. As part of our company-wide focus on expanding the responsible use of AI technologies, we are looking for someone who is excited to explore and adopt modern AI-assisted testing and productivity tools. Prior experience with these tools is a plus. If you are looking for a challenging and rewarding opportunity to utilize your skills, we would love to hear from you! Key Responsibilities:<ul style="margin-bottom:5px;"><li style="margin-bottom:5px;margin-left:8px;">Test platform infrastructure including APIs, authentication and identity services, configuration management systems, and data lifecycle processes, coordinating with developers to validate integrations, error handling, and expected behaviors.</li><li style="margin-bottom:5px;margin-left:8px;">Build test plans and execute testing for strategic platform initiatives that span the full product portfolio, including efforts in cloud and mobile readiness, security infrastructure, and service architecture.</li><li style="margin-bottom:5px;margin-left:8px;">Explore and adopt existing and emerging AI technologies to assist in testing capabilities and other team tasks.</li><li style="margin-bottom:5px;margin-left:8px;">Validate integrations, security configurations, and data integrity across platform services, ensuring reliable behavior and proper customer-facing outcomes.</li><li style="margin-bottom:5px;margin-left:8px;">Attend Platform scrum ceremonies, participate in sprint planning and effort estimation, and advocate for quality considerations early in the development cycle.</li><li style="margin-bottom:5px;margin-left:8px;">Contribute to exploratory and manual regression testing, test strategy planning, and test execution for all Platform team deliverables.</li><li style="margin-bottom:5px;margin-left:8px;">Build and maintain test plans, test cases, and regression suites specific to platform services and features.</li><li style="margin-bottom:5px;margin-left:8px;">Report and track defects and test failures, working closely with QA and application developers to ensure timely resolution.</li><li style="margin-bottom:5px;margin-left:8px;">Help update and maintain test data for automated and manual tests.</li><li style="margin-bottom:5px;margin-left:8px;">Collaborate with cross-functional teams to understand requirements, meet customer expectations, and participate in Agile methodologies.</li><li style="margin-bottom:5px;margin-left:8px;">Coordinate with developers to test technically complex areas such as API integrations, authentication flows, and data migration processes.</li><li style="margin-bottom:5px;margin-left:8px;">Participate in and provide documentation for test plans, cases, and scripts.</li><li style="margin-bottom:5px;margin-left:8px;">Work with the development team and stakeholders to define automated test strategies for new and existing platform features.</li></ul>Qualifications:<ul style="margin-bottom:5px;"><li style="margin-bottom:5px;margin-left:8px;">Proficiency in manual testing techniques and methodologies</li><li style="margin-bottom:5px;margin-left:8px;">A willingness to learn and develop a working understanding of platform-level concepts such as APIs, authentication protocols, feature management, and cloud infrastructure</li><li style="margin-bottom:5px;margin-left:8px;">Ability to write and execute test cases, test plans, and test scripts</li><li style="margin-bottom:5px;margin-left:8px;">Familiarity with various testing and project tracking tools including Jira, Shortcut, Trello, etc.</li><li style="margin-bottom:5px;margin-left:8px;">Experience testing SaaS applications, including testing considerations for API integrations, third-party services, and performance</li><li style="margin-bottom:5px;margin-left:8px;">Understanding of Agile software development methodologies and the ability to adapt to changing requirements and priorities</li><li style="margin-bottom:5px;margin-left:8px;">Excellent communication skills, both written and verbal, with an ability to convey complex concepts to both technical and non-technical team members</li><li style="margin-bottom:5px;margin-left:8px;">Must have strong problem-solving and decision-making skills</li><li style="margin-bottom:5px;margin-left:8px;">Strong analytical skills with the ability to think critically and provide detailed analysis of software issues</li><li style="margin-bottom:5px;margin-left:8px;">Attention to detail and thoroughness in documentation</li><li style="margin-bottom:5px;margin-left:8px;">Proactive attitude toward staying updated on industry trends, tools, and best practices</li><li style="margin-bottom:5px;margin-left:8px;">Experience with AI technologies related to testing methodologies is a plus</li></ul>Benefits: At BS&A, we love our team members and offer a highly competitive compensation and benefit package. Our benefit package includes:<ul style="margin-bottom:5px;"><li style="margin-bottom:5px;margin-left:8px;">Competitive pay</li><li style="margin-bottom:5px;margin-left:8px;">Health Insurance - BCBS of Michigan - Employer-paid premium</li><li style="margin-bottom:5px;margin-left:8px;">Health Savings Plan - Employer contributes 75%</li><li style="margin-bottom:5px;margin-left:8px;">Dental Insurance - Employer-paid premium</li><li style="margin-bottom:5px;margin-left:8px;">Vision Insurance - Employer-paid premium</li><li style="margin-bottom:5px;margin-left:8px;">Retirement - 401(k) - Employer-paid</li><li style="margin-bottom:5px;margin-left:8px;">Retirement - 401(k) - Employer matches 50% of team member contribution</li><li style="margin-bottom:5px;margin-left:8px;">Paid Parental Leave</li><li style="margin-bottom:5px;margin-left:8px;">Disability Insurance - Employer-paid premium</li><li style="margin-bottom:5px;margin-left:8px;">Life Insurance - Employer-paid premium</li><li style="margin-bottom:5px;margin-left:8px;">Generous PTO and Holiday Time</li><li style="margin-bottom:5px;margin-left:8px;">Remote Options</li><li style="margin-bottom:5px;margin-left:8px;">Company-sponsored events</li></ul> BS&A Software uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. BS&A Software provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. BS&A Software complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you need accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to joinourteam@bsasoftware.com.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...