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Onboarding Coordinator

May 23, 2026

Onboarding CoordinatorReports to: Operations Manager | Department: Operations | Classification: Non-Exempt, Full-Time | Level: Entry-LevelPOSITION SUMMARYFoxHire is seeking a detail-oriented and people-focused Onboarding Coordinator to join our Operations team. This role is the primary point of contact for new external employees moving through the onboarding process, ensuring a smooth, compliant, and welcoming experience. The Onboarding Coordinator partners closely with the HR team on compliance matters and escalates issues as appropriate, while owning the day-to-day coordination and completion of onboarding tasks. This is an excellent opportunity for someone who thrives in a fast-paced environment and takes pride in keeping things moving accurately and on time.ESSENTIAL FUNCTIONS & RESPONSIBILITIESOnboarding Coordination & Employee Experience<ul><li style="list-style-type:disc;">Serve as the primary point of contact for new employees throughout the onboarding process, providing a professional and welcoming experience from first contact through start date</li><li style="list-style-type:disc;">Handle daily inbound and outbound communication (phone, text, email) with employees, recruiters, and clients regarding onboarding status, documentation needs, and start date readiness</li><li style="list-style-type:disc;">Manage the electronic onboarding process including pre-hire paperwork and portal completion follow-up</li><li style="list-style-type:disc;">Track and maintain accurate status for all pending and active employee placements in company systems, ensuring real-time visibility for the Operations and Sales teams</li><li style="list-style-type:disc;">Maintain a complete and accurate log of all communications with employees, recruiters, and clients for tracking and follow-up purposes</li></ul> Background Checks, Drug Screens & Credentialing<ul><li style="list-style-type:disc;">Monitor the background check and drug screening process, including tracking and reviewing results in coordination with vendors</li><li style="list-style-type:disc;">Apply the Ops Onboarding Decision Matrix to determine when to clear a candidate versus when to escalate to HR</li><li style="list-style-type:disc;">Collect, review, and maintain licenses, certifications, immunization records, and other credentialing documents required for placement, particularly for healthcare roles</li><li style="list-style-type:disc;">Flag expired credentials, incomplete documentation, or compliance gaps to the relevant Operations or HR team members before clearing a worker to start</li></ul> I-9, E-Verify & Employment Eligibility<ul><li style="list-style-type:disc;">Monitor the electronic I-9 process for new hires and rehires in the system</li><li style="list-style-type:disc;">Escalate Tentative Non-Confirmations (TNCs) and Final Non-Confirmations (FNCs) to HR immediately</li><li style="list-style-type:disc;">Maintain organized and compliant I-9 files, supporting periodic HR-led audits</li><li style="list-style-type:disc;">Refer any document presentation questions, unusual situations, or potential eligibility concerns to HR before taking action</li></ul> Compliance & HR Partnership<ul><li style="list-style-type:disc;">Use the Ops Onboarding Decision Matrix as the primary guide for all onboarding compliance decisions, escalating to HR whenever the situation falls outside routine processing</li><li style="list-style-type:disc;">Stay current on internal systems, process changes, and any updated onboarding procedures communicated by HR or Operations leadership</li></ul> Systems & Records Management<ul><li style="list-style-type:disc;">Use and maintain company’s proprietary software (CRM+HRIS) and internal Operations processes with a high degree of accuracy and attention to data integrity</li><li style="list-style-type:disc;">Perform other duties as assigned by the Operations Manager</li></ul>QUALIFICATIONS<ul><li style="list-style-type:disc;">High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Human Resources, or a related field preferred</li><li style="list-style-type:disc;">1-3 years of office experience required; HR or staffing industry experience is a plus (internships considered)</li><li style="list-style-type:disc;">1 year or more of professional onboarding experience required </li><li style="list-style-type:disc;">Excellent written and verbal communication skills with a professional, customer-service-oriented approach</li><li style="list-style-type:disc;">Strong organizational skills and outstanding attention to detail - accuracy in this role is critical</li><li style="list-style-type:disc;">Comfortable managing multiple open tasks simultaneously in a fast-paced environment</li><li style="list-style-type:disc;">Strong technical aptitude; experience with HRIS platforms, Google Suite, Slack, or ATS systems is a plus</li><li style="list-style-type:disc;">Familiarity with federal, state, and local employment regulations (FCRA, I-9/E-Verify, ACA) is a plus</li><li style="list-style-type:disc;">Ability to handle sensitive and confidential information with discretion</li><li style="list-style-type:disc;">High energy, positive attitude, growth mindset, and a genuine team-player mentality</li></ul>WHO WE AREFoxHire provides Employer of Record (EOR) staffing services, placing workers in temporary contract positions throughout the United States. We primarily place technical and high-level professionals - nurses, therapists, engineers, accountants, programmers, and more - as our W-2 employees. Our in-house team of Operations, Human Resources, Finance, Sales, and Product Development professionals keeps our business running from our corporate office in Canton, Ohio, with remote and hybrid work options available.SOME OF OUR PERKS<ul><li style="list-style-type:disc;">Tuition reimbursement</li><li style="list-style-type:disc;">Remote or hybrid work options</li><li style="list-style-type:disc;">$400 toward home office furniture</li><li style="list-style-type:disc;">Laptop, monitors, and other necessary computer equipment provided</li><li style="list-style-type:disc;">Bi-weekly internet stipend</li><li style="list-style-type:disc;">128 hours of PTO in the first year (pro-rated amount given on day one)</li><li style="list-style-type:disc;">Ten company-paid holidays</li><li style="list-style-type:disc;">Two weeks of paid parental leave for births and adoptions</li></ul>BENEFITS & PAYWe offer competitive compensation, a generous paid time off package, and a wide range of benefits including employer-subsidized medical, dental, and vision insurance; Section 125 HSA and FSA accounts; a 401(k) with company match; and company-paid life insurance, short-term disability, and long-term disability insurance. The pay range for this position is $19-$24 per hour.FoxHire is an Equal Opportunity Employer committed to fair and equitable hiring practices. We consider all qualified applicants without regard to legally protected characteristics.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...