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Key Account Manager (Outside Sales Manager)- Birmingham/Montgomery AL

May 1, 2026

About RS Group Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience. We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people. Together, we can make great things happen. Aim for amazing and beyond. Key Account Manager Job Description <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Developing a solid and trusting relationship between major key clients and company</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Resolving key client issues and complaints</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Developing a complete understanding of key account needs</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Anticipating key account changes and improvements</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Managing communications between key clients and internal teams</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Assist and coordinate account team assigned to each client</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Strategic planning to improve client results</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Assist our National Accounts Directors in negotiating contracts with client and establishing timeline of performance</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Collaborating with sales team to maximize profit by up-selling or cross-selling</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Meeting all client needs and deliverables according to proposed timelines</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Analyzing client data to provide customer relationship management</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Expanding relationships and bringing in new clients</li> </ul> Location: Mobile, AL Remote/Office Location/Hybrid: Field Based Employment Type: Full-Time About the role The Key Account Manager is responsible for handling the most important client accounts in a company. These accounts make up the highest percentage of company income, and the key account manager must build and maintain a strong relationship with the client. They will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for client are met, and help the client succeed. The key account manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients. What we’re looking for Essential <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Bachelor’s degree in marketing, business administration, sales, or relevant field</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Four to five years’ previous work experience in sales, management, key account management, or relevant experience</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Able to analyze data and sales statistics and translate results into better solutions</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Strong negotiation skills, with ability follow-through on client contracts</li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Proven results of delivering client solutions and meeting sales goals</li> </ul> A bit about you As a professional representing RS Group, we insist on exceptional standards, a sense of urgency, and a commitment to add value for our customers. You’ll need an exceptional work ethic, an inherent technical aptitude, and the ability to build and strengthen relationships with our customers. Are you ready to explore the possibilities? Equal Employment Opportunity RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of non-discrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination. #LI-CC1 #LI-REMOTE

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...