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Inside Sales Analyst

April 30, 2026

Objective: The purpose of this position is to build new business and maintain and grow existing accounts, resulting in increased revenue and market share that meet the Company’s strategy and goals for Distribution Services. Essential Job Functions: <ul><li>Pursue new and existing customers to discover current, under-served and future needs.</li><li>Perform sales analysis.</li><li>Sales of added products to existing customers.</li><li>Quote standard prices, terms, and other elements of service/contract. </li><li>Follow up on quotations getting customer feedback and market information</li><li>This position will travel approximately 25% of the time and manage a set of accounts agreed with the NSM</li><li>This position will follow a particular segment or blend of segments attached to a NSM or other leader in the sales team </li></ul>Primary Responsibilities: <ul><li>Pursue new and existing customers to discover current, under-served and future needs</li><li>Explain how customer needs could be uniquely met by NORMA Group products and services</li><li>Answer customers' questions about products, prices, features, availability, terms or conditions of sale</li><li>Develop and follow-up on leads</li><li>Quote prices (including structure and analysis), terms, and other elements of service / contract.</li><li>Close new customers and sales of added products to existing customers. </li><li>Market/sell through direct customer contact activities (phone, email, etc.)</li><li>Manage promotions</li><li>Perform sales analysis where needed </li></ul>Reports To: Director of Busines Development Department: Distribution Services Sales Location: Distribution Center (Lake Orion, MI) Leadership Responsibilities: Individual contributor. Education, Experience, Knowledge, Skills, Abilities: Required: <ul><li>(4 year) Bachelor’s degree from accredited college / university</li><li>1 years’ experience with a manufacturing company</li><li>2 years’ sales / related experience interacting with external customers</li><li>Proficient in Microsoft Office (Strong skills in Excel, PowerPoint, and Word)</li><li>Strong verbal / phone communications skills</li><li>Ability to prepare presentations / other documents as sales aids and for internal communication</li><li>Self-motivated with high energy level</li><li>Passion for customer satisfaction</li><li>Excellent problem-solving skills.</li><li>Demonstrated results achieved in developing new customers / maintaining / growing existing customers.</li><li>Some technical or mechanical aptitude as necessary to understand the general use and application of NORMA group products </li></ul>Highly Desired: <ul><li>Knowledge / experience with Customer Relationship Management (CRM) systems </li><li>Knowledge / experience with Enterprise Resource Planning (ERP) systems </li><li>Experience selling manufactured products to a variety of markets including, but not limited to aftermarket, retail and distribution.</li><li>Experience with clamps or similar metallic product families</li><li>Marketing experience</li><li>Ability to move into more senior sales roles including outside sales </li></ul>Certificates, Licenses, Registrations: None. Work Environment: This position works in a home office/DC office. In the plant, the position will require use of personal protective equipment. Physical and Mental Requirements: Maintain considerable levels of concentration while working under time pressures and interruptions. Talk/hear to communicate with customers, prospects, employees, associates. HR Only: A.S.E. Survey Reference Code: 71.020, A.S.E. Title: Sales Representative I. FLSA Status: Exempt. Wage Group: Sales. Notice: This job description is designed to describe the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of the employee(s) assigned to this job. Other duties may be added or this job description amended at any time. To perform this job successfully, an individual must be able to perform the principle duties satisfactorily. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the principle duties of the job, except where to do so would cause an undue hardship for NORMA Group’s business operations. Employment at NORMA Group is “at will”, which means that either the employee or NORMA Group can terminate the employment relationship at any time, for any reason, with or without cause or notice. Nothing in this Job Description should be construed to diminish the at-will employment relationship in any manner. At NORMA Group, we believe that diverse perspectives drive innovation. We welcome individuals with a wide range of skills and experiences to develop solutions that make a global impact. As a proud equal opportunity employer, we are committed to fostering a workplace where everyone feels respected, empowered, and heard. NORMA Michigan Inc. 2430 E.Walton Blvd. Auburn Hills 48326, USA

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...