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Duck Creek Billing Configuration Specialist, Remote -Direct Client

July 21, 2026

Duck Creek Billing Configuration Specialist

Location: Remote

Type: 6-month Contract to Hire

Min. Experience: Mid-Level

We are Distinguished. A leading national insurance Program Manager providing specialized insurance programs to brokers and agents with specific expertise in Real Estate, Community Associations, Hospitality & Restaurants. We are transforming from being a traditional Insurance MGA to a Technology focused company and we need your expertise and drive to get there. You will have an opportunity get to work with an energetic, passionate and team that is committed to building a best in class system, as well as a best place to work.

Our Core Values define our business. At Distinguished Programs you will achieve goals focused in the best interest of our customer. INTEGRITY plays a crucial role in the way Distinguished does business. INNOVATION enables us to remain an industry trendsetter. You will be involved in projects that advance our products, processes, and people! You will collaborate with leaders in the organization and build RELATIONSHIPS with your colleagues and customers. Capitalize on your interests and strengths to drive an enrichment focused path allowing your determination to launch your career in an industry of endless opportunities. Bring your passion to the work you do, the people you impact and the success we ACHIEVE together. Acceptance and appreciation for diversity and inclusion are at our core.

We're looking for a dynamic, team oriented, hands on Duck Creek Engineer as a key member of the application development team. The individual will be responsible for analyzing, coding and testing on individual and team development projects as well as enhancement the portfolio of applications.

RESPONSIBILITIES

Design, develop, test and implement new product solutions on the Duckcreek platform
Support, troubleshoot and maintain existing products on the Duckcreek platform to ensure seamless business operations.
Work well in dynamic team environment and have a positive attitude.
Manage assigned workload including individual projects, assigned activities on larger projects and enhancement/support tickets.
Work with business and SMEs to clarify and understand requirements & find creative solutions to business problems.
Participate in technical design, code reviews and provide mentorship to junior developers.
Participate in sprints including sprint planning and time estimates for tasks.
Develop and maintain documentation.
Apply innovative new technologies to improve the technology platform.

QUALIFICATIONS

Bachelor's Degree preferred, or equivalent combination of education, training, and experience.
Minimum of 4 years of software developer experience.
Experience in Insurance Industry & supporting production environment of Duck Creek Billing systems.
Working knowledge of systems integration and webservices.
Possess excellent communication skills.
Ability to multi-task and stay organized in a dynamic work environment.
A good understanding of systems architecture design (MVC, object-oriented methodologies, databases, etc.)

SKILLS AND EXPERIENCE

As a member of a project team, the Software Configuration Specialist III is an experienced resource responsible for delivering technical implementation tasks for customers
The Software Configuration Specialist III assumes ownership of designs and processes while working independently with little to no supervision, and may lead a small team in configuring, building and testing the application
The Software Configurations Specialist III is developing Subject Matter Expert (SME) in Software Configuration and is able to assist other teams in understanding the functional impact of various implementation options
Develops a configured application prototype and conduct a client walkthrough to validate the configuration design and explore gap options
Works with and/or may lead a team of other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals
Informs the technical architect and project manager of any issues that may affect any other areas of the project
Participates in code reviews and fix any defects and performance problems discovered in testing and participate in transitions of the application components to the testers
Independently leads discussions with internal teams and the customer team
May assume project leadership responsibilities on teams, typically leading small teams
Identifies risks, problems and solutions, and may exercise independent decision making for problems within his or her workstream, and defaults to a more senior resource for decisions impacting the broader project team, product and/or customer
Performs other related duties and activities as required

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...