Director, Solution Engineering

<p style="text-align:left"><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3">Job Category</span></p>Sales<p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3">Job Details</span></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3"><b><b>About Salesforce</b></b></span></p><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><p></p><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><p></p><p></p><p></p><p><br> </p><h3><b>Your Impact as a Leader</b></h3><p></p><ul><li><b>Drive a culture of Getting it Done:</b> Fostering a culture of accountable execution where people love to win together.</li><li><b>Scale the Engine:</b> Partner with Sales Leadership and Sales Strategy to set the mark for FY27, ensuring our GTM strategy and team practices align to the highest value needs of the business.</li><li><b>Develop the Bench:</b> Attract, coach, and retain a multidisciplinary team of SEs, prioritizing their professional journey as much as the finish line victory.</li><li><b>Bridge Strategy and Execution:</b> Balance high-level resource allocation with deep-seated technical credibility.</li><li><b>Player Coach:</b> Be in the field yourself, developing thought leadership and leading by example</li></ul><h3><b>Key Responsibilities</b></h3><ul><li><b>Strategic Partnership:</b> Collaborate with Sales VPs to align technical resources against the highest-propensity opportunities and needs.</li><li><b>Operational Excellence:</b> Drive a mindset shift from technical features to "Transformation & Innovation," ensuring every demo or delivery is a window into the customer's future.</li><li><b>Resource Optimization:</b> Efficiently allocate SE talent to maximize impact</li><li><b>C-Suite Influence:</b> Facilitate high-stakes discussions at the CIO and Head of Architecture levels, translating complex platform capabilities (Agentforce, Data36O, etc.) into business outcomes.</li><li><b>Culture of Excellence:</b> Set a standard of "Collective Excellence," where managers and individual contributors feel supported, challenged, and inspired to get better every day.</li><li><b>Leverage AI for Pre-Sales Productivity:</b> Drive the internal adoption of generative AI tools. You will empower your team to use AI for faster discovery, automated RFP responses, and high-fidelity personalized demos, turning "the suffer" of manual tasks into a pursuit of high-value strategy.</li><li><b>Architect Deep Solutions:</b> Oversee and lead complex, multi-cloud engagements. You will lead your team in moving beyond "feature/function" to deliver deep, integrated solutions that solve foundational business problems.</li></ul><h3><b>Qualifications & Skills</b></h3><ul><li><b>Leadership Depth:</b> 10+ years of experience in pre-sales, management consulting, or sales strategy, with at least 3-5 years specifically in a leadership capacity (second-line experience preferred).</li><li><b>Grit:</b> A proven track record of "finding something from nothing"—the ability to build pipeline and win in untapped markets and emerging technologies.</li><li><b>Technical Command:</b> Deep fluency in cloud computing, IT architecture, and the Salesforce Platform (including Agentforce and Data36O).</li><li><b>Operational Rigor:</b> Strong analytical skills with the ability to manage complex territory structures and deliver on aggressive revenue targets.</li><li><b>Human-Centric Design:</b> Mastery of design thinking and a passion for human-centered problem-solving.</li><li><b>Communication:</b> Exceptional presence with the ability to command a room, whether it's a technical deep-dive or a boardroom vision session.</li></ul><h3><b>The Profile: A Solution-Led Program Architect</b></h3><p>We are looking for a leader who prioritizes<b> sustainable systems over short-term wins.</b> You are the strategist who translates new ideas into a scalable, high-performance engine. You must be someone who:</p><ul><li><b>Engineers Collective Success:</b> You don't just solve for the deal; you solve for the organization. You prioritize building a cross-functional legacy, ensuring that technical wins are shared, documented, and repeatable.</li><li><b>Operationalizes the "Edge":</b> You thrive inambiguity by building the frameworks needed to navigate it.</li><li><b>Architects the Standard:</b> You don’t just hit a revenue target; you design the GTM blueprint that defines it. You build the technical playbooks and proof-of-concept models that become the gold standard for teams globally, ensuring our approaches are always two steps ahead of the market.</li></ul><p><br><i>Salesforce is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.</i></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3">Unleash Your Potential</span></p><p style="text-align:left"><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and<span> </span></span><i>be your best</i><span>, and our AI agents accelerate your impact so you can<span> </span></span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3">Accommodations</span></p><p><span style="font-size:inherit">If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><a href="https://careers.mail.salesforce.com/accommodations-request-form?_ga=2.139086459.912759425.1690463420-976932181.1684251251" target="_blank" rel="noopener noreferrer"><span style="color:#0000ff"><u><span style="font-size:inherit">Accommodations Request Form</span></u></span></a><span style="font-size:inherit">.</span></p><p></p><p><span style="font-size:inherit">Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><a href="https://www.salesforce.com/en-us/wp-content/uploads/sites/4/documents/legal/Privacy/salesforce-candidate-privacy-statement-december-2024.pdf" target="_blank" rel="noopener noreferrer"><span style="color:#0000ff"><u><span style="font-size:inherit">Candidate Privacy Statement</span></u></span></a><span style="font-size:inherit"> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><p></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3">Posting Statement</span></p><p style="text-align:left"><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span><a href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal" target="_blank" rel="noopener noreferrer">Know your rights: workplace discrimination is illegal.</a><span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">https://www.salesforcebenefits.com.</span><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h3></h3><h3></h3><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h3></h3><h3></h3><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h3></h3><h3></h3>At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">regions. The</span> typical base salary range for this position is $196,700 - $263,060 <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">annually There</span> is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $216,370 - $289,380 per year. Your recruiter can share more about the specific salary range for the job location during the hiring <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">process. The</span> range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.<h3></h3><h3></h3><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...