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Consumer Loan Underwriter II - Hybrid - Phoenix, AZ

July 10, 2026

Job Summary Overview The position is responsible for reviewing, analyzing, and approving, countering, or denying consumer credit requests within established individual authority limits in accordance with company and industry guidelines.

Essential Job Functions

Distinguishes between patterns and anomalies within the context of the entire credit application to assess the creditworthiness of a borrower.
Assesses and mitigates credit risk and explains rationale for decisions and underwrites successfully to Level V limits as outlined in the Lending Authority Schedule.
Accountable for balancing quality underwriting with exceptional service experiences with an emphasis on decision time frames on all loan applications.
Maximizes each opportunity to create or expand a mutually beneficial member relationship while identifying additional loan opportunities.
Demonstrates habits and behaviors consistent with brand guidelines aimed at becoming the borrowers’ lender of choice.
Maintains knowledge of loan product guidelines, internal policies and procedures, and industry regulation requirements.
Reviews, analyzes, and evaluates member’s income documentation submitted by retail staff.
Underwrites successfully direct, indirect loans and home equity products.
Completes audits to validate loan quality on the decision engine and makes recommendations regarding findings.
Assists co-workers with developing sound credit decisions, critical analysis skills, and identifies additional loan opportunities.
Partners with the Organizational Development team to plan, develops and presents educational opportunities in partnership with organizational development for lending and retail staff.
Performs other job-related duties as assigned.

Requirements

Position Required Qualifications

Minimum Education and Experience

High School diploma or general education degree (GED). Five years’ experience in a financial institution or related field and one year consumer loan underwriting experience at a financial institution.

Knowledge, Skills, and Abilities

Ability to work efficiently and responsibly in an environment with multiple work demands and short timeframes. Knowledge of computers and software applications. Ability to type 45 words per minute. Ability to read, write, speak, and use proper grammar in English.

Ability to read and comprehend written instructions, correspondence, memos, and procedure manuals. Ability to communicate effectively by telephone to others regarding sensitive inquiries or concerns. Ability to calculate rates, ratios and percentages and other variables to make sound loan decisions.

Ability to make decision based on training, commonsense understanding, and guidelines. Must be proficient and knowledgeable regarding credit reporting, having the ability to read, understand, and interpret a credit report and how the credit is trending. Must be detail oriented to ensure work is consistent and accurate and credit decisions are executed in compliance and procedures.

Must have strong critical thinking skills and can analyze information and assess risk. Must possess knowledge of Fair Lending Laws, Reg B, Reg C, and Reg Z.

Licenses, Training, and Certifications Required

None.

Preferred

None.

Hybrid Work Environment and Physical Demands

Occasionally required to reach with hands and arms.
Regularly required to stand or sit; use hands to finger keys accurately when using calculator machines or computer keyboards.
Occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distant vision, and peripheral vision.
The noise level in the work environment is quiet.
Must be able to travel independently to department and branch locations.

NOTE: The job description is intended to be generic in nature. It is not an exhaustive list of all duties and responsibilities. Requirements listed in the above qualifications and physical requirements are representative of the knowledge, skill, abilities, physical demands, or work environment required or encountered that must be met by an employee to successfully perform each duty and each function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Employees who work from home must have business operational internet to complete work tasks and communicate via video call or chat messaging systems in a dedicated workspace.

Pay: From $31.49 per hour

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance pro

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1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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