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Client Service Coordinator

May 23, 2026

<div>Are you a self-motivated, hands-on individual looking to do something passionate and meaningful with your career? Join us as we open a world of possibilities.We are currently seeking an ABA Scheduler (Client Service Coordinator) to join our dynamic and growing team!<ul><li>Full-Time, Non-Exempt Position</li><li>Remote role- Must reside in US </li><li>Must be able to work Pacific Standard Time</li><li>Growth & Development Opportunities</li><li>$25.00 - $32.00 hourly</li></ul> Who we are: The Center for Social Dynamics (CSD) is an organization providing services to those with developmental delays, including autism, in the state of California, Oregon, Washington and Hawaii. CSD’s people and programs deliver personalized, professional, evidence-based behavioral and developmental services to each participant, and peace of mind to caregivers that their loved ones are in the right hands and are receiving the best possible care. What is a Client Service Coordinator? Client Service Coordinators (CSC) are responsible for scheduling the direct treatment services of clients and Behavior Specialists. They serve as the primary liaison between clients and staff and are highly visible individuals within the organization. They are responsible for the complete management of the region assigned in terms of staffing the authorized hours for clients they’re assigned. What your role is:<ul><li>Schedule clients with Behavior Specialists within ten business days</li><li>Schedule clients for all authorized hours</li><li>Schedule clients with a minimum of five hours within the first two weeks of treatment</li><li>Assigns substitute sessions for same day cancelations and vacations</li><li>Schedule Behavior Specialists with clients, utilizing at least 85% of their availability</li><li>Communicate staffing needs to the recruiting team</li><li>Modifies client and staff schedules in Central Reach</li><li>Updates calendars with new authorizations</li><li>Conducts availability audits for staff and clients every other month</li><li>Communicates with HR, Billing, Onboarding, Training, and Recruiting Departments</li><li>Remains in constant communication with the Regional Director to ensure all staffing needs are met</li></ul> </div><div><h3>Requirements</h3>What’s required from you? <ul><li> Bilingual in English and Spanish (required) </li><li>Excellent organization skills</li><li>Compassionate, supportive, and fun personality</li><li>Undergraduate degree is preferred</li><li>Experience in scheduling is preferred</li><li>Prior knowledge of Central Reach is highly preferred</li><li>Knowledge of autism services is preferred</li><li>Knowledge of Excel is highly preferred</li></ul> Benefits & PerksYou will have an opportunity to grow your career in this purpose-filled industry where you can see results every day. Benefits include:<ul><li>Competitive, market pay based on experience, location, and skills</li><li>Bonus eligibility</li><li>Paid time off (PTO)</li><li>401k</li><li>CSD issued devices</li><li>Free college or tuition reimbursement through our Dreams Come True program</li></ul>CSD is a proud equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.About Our TRUE ValuesTransparency in the work that we do and the actions we take to achieve our mission. There are no hidden agendas or motives at Center for Social Dynamics. Each family’s unique cultures, values, and generational dynamics.Respect for all and the value that everyone brings towards accomplishing our mission. No one at CSD is worth more or less, and together we are greater than the sum of our parts.Understanding through tolerance, cooperation, and empathy in the pursuit of our mission. We never lose sight of who we are, the people we serve, and our purpose and meaning.Excellence in our drive, passion, and commitment to our mission. CSD will always do what it takes to deliver the best, leave no one behind, and champion our cause.#LI-REMOTE</div>About UsAt Center for Social Dynamics (CSD), we believe that every child deserves a chance to shine. We're a passionate team on a mission to open up a world of possibilities for individuals with autism and other developmental needs—through science, compassion, and a whole lot of heart.From our very first session to each milestone we celebrate, we bring the power of play, connection, and evidence-based care to every moment. With services that are as unique as the individuals we support, we meet kids where they are—at home, in schools, and in communities—and guide them on a path toward growth.We live our TRUE values—Transparency, Respect, Understanding, and Excellence—in everything we do. As a fast-growing leader in the field, we're known for our vibrant culture, hands-on training, and career pathways that help you grow just as much as those we serve.At CSD, we don’t just change lives—we light them up.About Our Values<ul><li>Transparency in the work that we do and the actions we take to achieve our mission. There are no hidden agendas or motives at Center for Social Dynamics. Each family’s unique cultures, values, and generational dynamics.</li><li>Understanding through tolerance, cooperation, and empathy in the pursuit of our mission. We never lose sight of who we are, the people we serve, and our purpose and meaning.</li><li>Respect for all and the value that everyone brings towards accomplishing our mission. No one at CSD is worth more or less, and together we are greater than the sum of our parts.</li><li>Excellence in our drive, passion, and commitment to our mission. CSD will always do what it takes to deliver the best, leave no one behind, and champion our cause.</li></ul>CSD is a proud equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Physical requirements may include but is not limited to:<ul><li>Constant visual stimulation, including close vision, distance vision, reading, computer work</li><li>Constant sitting; frequent up and down out of chair</li><li>Constant use of telephone, speaking, listening</li><li>Constant document handling, use of copier and fax machine, filing</li><li>Frequent typing, use of computer</li><li>Occasional walking around building</li><li>Occasional bending, reaching, stooping, pulling</li><li>Occasional lifting, carrying, moving of items up to 20 pounds</li><li>Occasional walking to, bending to enter, sitting and using upper and lower limbs to drive car</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...