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Cash Posting Specialist - Digitech - Remote
<p><span style="font-size: 11.0pt; font-family: Calibri, sans-serif;">The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Emergency Medical Products. </span></p> <p style="margin: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11.0pt; font-family: Calibri, sans-serif;">Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Since its founding in 1984, Digitech has refined its software platform to create a cloud-based billing and business intelligence solution that monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients.</span></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong> </strong></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong>Summary: </strong></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong> </strong></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">The Cash Posting Representative plays a critical role in Digitech’s revenue cycle operations by accurately posting, allocating, and reconciling payments received from Medicare, Medicaid, commercial insurance carriers, and patients. This position ensures that all incoming payments are correctly recorded and that client accounts remain balanced and up to date. The ideal candidate is detail<span style="font-family: 'Cambria Math', serif;">‑</span>oriented, highly organized, and committed to maintaining precision in a fast<span style="font-family: 'Cambria Math', serif;">‑</span>paced, high<span style="font-family: 'Cambria Math', serif;">‑</span>volume environment. This role reports to the Manager of the Cash Posting Department and is 100% remote.</p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong> </strong></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong>Essential Duties and Responsibilities: </strong></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong> </strong></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Receive, process, and reconcile payments from multiple sources, including electronic funds transfers (EFTs), paper checks, and credit card transactions</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Accurately post payments and adjustments to patient accounts in accordance with payer rules, internal procedures, and client-specific requirements</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Perform daily balancing of assigned client accounts, ensuring that all payments, deposits, and batch totals align with financial documents and internal records</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Reconcile transactions against bank statements and related documentation to ensure accuracy, identify discrepancies, and resolve issues promptly</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Research and resolve posting variances, missing payment details, misapplied funds, and other exceptions to support accurate account maintenance</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Maintain timely and detailed documentation of all posting activities, reconciliations, and variances in alignment with department standards</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Collaborate with team members, supervisors, and cross<span style="font-family: 'Cambria Math', serif;">‑</span>functional departments, including Billing, Payment Posting, and Client Support, to resolve complex posting issues</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Support special projects such as bulk reconciliations, process improvements, or new client onboarding as assigned by the Cash Posting Manager</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Additional job duties as assigned</li> </ul> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong> </strong></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong>Skills/Experience Required:</strong></p> <p style="margin: 0in 0in 0in 40.5pt; font-size: 11pt; font-family: Calibri, sans-serif;"><strong> </strong></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif; text-indent: 6px;"><strong><span style="font-size: 11.0pt; font-family: Calibri, sans-serif;">Education: </span></strong><span style="font-size: 11.0pt; font-family: Calibri, sans-serif;">High School Diploma or equivalent</span></li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: 6px;">Previous experience processing payments, reconciling accounts, or working in cash posting or revenue cycle roles is preferred</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: 6px;">Strong multitasking ability with the capacity to manage high<span style="font-family: 'Cambria Math', serif;">‑</span>volume, deadline<span style="font-family: 'Cambria Math', serif;">‑</span>driven work</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: 6px;">Demonstrated ability to work collaboratively with internal teams and external partners</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: 6px;">Professional, courteous, and positive demeanor when interacting with clients, teammates, and other departments</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: 6px;">Ability to maintain composure and accuracy under pressure or during periods of high workflow</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: 6px;">High computer literacy, including comfort navigating multiple systems and working with dual monitors</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: 6px;">Strong follow<span style="font-family: 'Cambria Math', serif;">‑</span>through and commitment to accurate, timely completion of work</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: 6px;">Solid mathematical skills and financial accuracy; ability to identify and resolve numerical discrepancies</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: 6px;">Dependable, punctual, and accountable, with a willingness to ask questions and seek clarification when needed</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: 6px;">Quick learner with strong attention to detail and a habit of maintaining clean, organized records</li> <li style="line-height: normal; margin: 0in 0in 10pt 0px; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: 6px;">Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment</li> </ul> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="color: red;"> </span></strong></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong>Physical Requirements:</strong></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="color: red;"> </span></strong></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: 6px;">Ability to talk, hear, and see clearly to read and interpret information</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: 6px;">Regular use of a computer, phone, and standard office equipment</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: 6px;">May be required to travel for business purposes</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: 6px;">Ability to secure confidential information</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: 6px;">Perform all duties in a professional environment free of noise or anything that would create a negative customer experience</li> </ul> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong> </strong></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"> </p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><em>Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. </em></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><em> EO/M/F/Veterans/Disabled. </em><em>Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. </em><em>We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive </em><em>workplace that promotes and values diversity.</em></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"> </p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">#digitech</p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"> </p>