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Banking Systems Application Analyst

May 1, 2026

DescriptionAs a Banking Systems Application Analyst, you will be responsible for managing key banking applications including the development, configuration and implementation of digital products/systems. You will work closely with various stakeholders, including business lines, operations, IT, and other cross-functional teams, to drive the creation and deployment of innovative solutions that enhance business value, internal and external client experience and operational efficiency. About ServbankFounded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank. Principal Responsibilities:<ul><li>Management of key banking applications, including but not limited to Deposit and Loan Core operating system, item processing systems, treasury management applications (including online banking, remote deposit, positive pay) and other banking systems.</li><li>Partner with business lines to determine their needs and identify, recommend, and configure solutions to improve processes and functionality related to internal applications</li><li>Develop and write business and functional requirements for application changes</li><li>Maintain comprehensive documentation of system configurations, procedures, and changes.</li><li>Manage, setup, configure the system along with documenting specific application configurations and business-as-usual (BAU) system changes</li><li>Organize and oversee team testing methodology for test scripts and ensure comprehensive full-cycle testing</li><li>Identify risks to the bank and its customers, and work with business partners to mitigate and eliminate these risks</li><li>Assist in defining product vision, roadmap, and growth opportunities, and communicate with stakeholders throughout the project</li><li>Create process documentation, project content, and inputs into project deliverables, assist with training for end-users and provide ongoing support for the banking systems</li><li>Advocate for and socialize project deliverables with key stakeholders</li><li>Support planning and facilitation of business working sessions, resulting in changes to the product backlog</li><li>Participate, facilitate, or lead multiple aspects of technology and process delivery, including analysis, requirements, design, testing, training, release management, and support</li><li>Conduct working sessions with extended field team members and subject matter experts to address gaps and open items in product creation</li><li>Perform user testing sessions and recommend product improvements</li><li>Facilitate proof-of-concept and pilot activities to validate solutions and benefits</li><li>Align business and IT stakeholders on product functions and objectives through clear and concise communication</li></ul> Requirements <ul><li>Bachelor's degree in Business, Information Technology, or a related field.</li><li>Proficiency in data migration, data cleansing, and data integration techniques.</li><li>Proven experience as a Business Systems Administrator or similar role in the banking industry.</li><li>Strong understanding of banking regulations, compliance, banking operations and digital product development.</li><li>Excellent analytical, problem-solving, project management skills, with the ability to troubleshoot complex technical issues.</li><li>Ability to communicate effectively with both technical and non-technical stakeholders.</li><li>Proficiency in business analysis tools and methodologies.</li><li>Ability to take initiative and prioritize tasks; good time-management, problem-prevention, problem-solving, and analytical skills.</li><li>Preferred experience with FISERV banking solutions, FISERV DNA Core, Commercial Center, SCO.</li><li>Recommended experience with banking acquisitions, data mapping and system integration.</li></ul>Work Location Requirement This position is designated as remote; however, if you reside within a 50-mile radius of one of our office locations, the role will be considered in-office and not eligible for remote work. EEO Statement: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...